Dresden Castle Privacy Policy
Effective date: September 25, 2025
At Dresden Castle, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, venue, and services.
Information We Collect
Contact details such as name, email address, phone number, and mailing address.
Event details you provide (e.g., event date, guest count, preferences).
Payment and billing information when applicable.
Website usage information (e.g., pages viewed, device/browser data, approximate location) via cookies or similar technologies.
How We Use Your Information
To provide services such as venue tours, proposals, booking, and event management.
To communicate with you about inquiries, updates, confirmations, and support.
To send marketing communications with your consent (you may opt out at any time).
To process payments, invoices, and prevent fraud.
To improve our website, services, and customer experience.
SMS Messaging & Consent
By opting in to receive SMS communications from Dresden Castle, you agree to receive text messages related to your inquiry, event booking, logistics, or promotional updates.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out. Reply HELP for help.
SMS consent is not shared with third parties or affiliates.
How We Share Information
We do not sell or rent your personal information. We may share information only with:
Trusted service providers who perform services for us (e.g., payment processing, email/SMS delivery, website hosting), subject to confidentiality obligations.
Authorities or third parties when required by law, to comply with legal processes, or to protect our rights and safety.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Choices & Rights
Unsubscribe from marketing emails via the link in any email.
Opt out of SMS by replying STOP.
Request access to, correction of, or deletion of your personal information by contacting us.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International Users
If you access our services from outside the United States, you understand that your information may be transferred to and processed in the United States.
Updates to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with a new effective date.
Contact Us
Dresden Castle
3775 E Underwood Ave, Cudahy, WI 53110
booking@dresdencastle.com
414-522-1880